[Resource Guide] Lead with Empathy: Design for Adoption

Thank you for attending our session! Here are some resources to get you started in exploring HCD and how to apply it to your work.

Get the Slides:

Getting Started

with HCD

• Introduction to Human-Centered Design (IDEO U)
• Step 1 in Design Thinking: Empathizing with Users (IxDF)
• Learn more about the Double Diamond (UK Design Council)
• LUMA Framework for HCD (LUMA Institute)
• Design Thinking, Explained (MIT Sloan)
• Creating Alignment with HCD (LUMA Institute)
• Applying Design Thinking (Medium)
• Training Programs: LUMA Institute / IDEO / Stanford d.school
  • Check to see if your company offers HCD training!

with Tableau

• Tableau Public
• A Bird's Eye View - My Approach to Iron Viz
  • Get Ryan's perspective on preparing for Iron Viz 2025 (must be signed into LinkedIn to view)

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➡️ Devon Ngo / ➡️ Ryan Soares

Dive Deeper

• How Might We (Harvard Business Review)
  • An article on a phrase that enables us to think more creatively and innovate
• Silicon Valley has forgotten what people want (The Verge)
  • Food for thought on the modern tech development vs what people actually want
• The Design of Everyday Things (Don Norman)
  • A book on the "fundamental principles of great and meaningful design"
• Human-Centered Design at a federal level (US Gov - Digital.gov)